Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Vmware Virtualization Administration

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.

Roles & Responsibilities:
oDesign, deploy, and manage VMware vSphere environments (ESXi, vCenter), focusing on advanced configurations including vSAN, Hyper-Converged Infrastructure (HCI), and Metro Clustering for high availability and disaster recovery.
oImplement and optimize vSAN for software-defined storage solutions, ensuring efficient storage utilization, performance, and data replication.
oManage HCI solutions like Nutanix or VxRail integrated with VMware for a streamlined, high-performance virtualized infrastructure.
oEnsure resilience and fault tolerance through Metro Clustering, configuring cross-site clustering and ensuring seamless failover between datacenters.
oMonitor and manage vSphere clusters, resource pools, and advanced features such as vMotion, DRS, HA, FT, and Storage DRS.
oDeploy, configure, and manage vRealize Operations (vROps) for proactive monitoring, performance optimization, and capacity planning across VMware environments.
oCreate and manage custom dashboards, alerts, and reports in vROps to monitor the health and performance of vSphere, vSAN, and HCI environments.
oIdentify potential issues, bottlenecks, and optimization opportunities through vROps analytics, ensuring smooth operation of virtualized infrastructure.
oAdminister and maintain Windows Server (2022, 2019, 2016, 2012) environments both on-premises and in cloud platforms (Azure, AWS, GCP).
oConfigure and manage Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, DHCP, File/Print Services, and Failover Clustering.
oImplement high availability using Microsoft Failover Clustering and Network Load Balancing (NLB) for critical services.
oManage Windows Server instances in Azure, AWS, and GCP, ensuring secure, scalable, and cost-efficient operation.
oUtilize cloud-native tools for automation, monitoring, and patch management such as Azure Automation, AWS Systems Manager, and GCP Operations Suite.
oImplement backup, disaster recovery, and business continuity strategies using Azure Backup, AWS Backup, and other cloud-specific tools.
oManage SCCM for software deployment, patch management, OS imaging, and compliance reporting across hybrid environments.
oAdminister Windows Server Update Services (WSUS) for centralized patch management and automated update deployment to Windows Servers and workstations.

Professional & Technical Skills:
oExtensive experience managing VMware vSphere (ESXi, vCenter) with expertise in vSAN, HCI solutions (e.g., Nutanix, VxRail), and Metro Clustering.
oStrong expertise in Windows Server management (2022, 2019, 2016, 2012) both on-premises and in cloud platforms (Azure, AWS, GCP).
oHands-on experience with SCCM for software deployment, patch management, and endpoint protection.
oProficiency in managing WSUS for patching and compliance reporting
oAdvanced knowledge of server hardening, vulnerability remediation, and security standards across Windows Servers and cloud environments.
oProficiency in managing vRealize Operations (vROps) for monitoring, analytics, and performance optimization.
oExperience with DFS, Print Servers, NPS, DHCP, Antivirus Solutions (Symantec/McAfee), FTP/SFTP, and Failover Clustering.
oExperience with PowerShell scripting and automation tools (Ansible, Terraform) to manage hybrid cloud and on-premises infrastructure.
oFamiliarity with Zero Trust architecture and cloud-native security solutions in Azure, AWS, and GCP.
oKnowledge of disaster recovery and backup strategies for hybrid cloud environments using tools like Azure Site Recovery, AWS Backup, etc.
o4+ years of experience managing VMware vSphere, vSAN, and HCI solutions.
o2+ years of experience with cloud platforms (Azure, AWS, GCP) managing Windows Server workloads and infrastructure.
oProven track record in vulnerability remediation and server hardening across hybrid cloud environments.

Relevant certifications such as:
oVMware Certified Professional (VCP) Data Center Virtualization (DCV).
oMicrosoft Certified:Azure Administrator Associate.
oAWS Certified Solutions Architect or Google Cloud Professional Cloud Architect.
oSecurity+, CISSP, or other relevant security certifications are a plus.

Additional Information:
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.

Qualifications

15 years full time education