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Customer Contact Comms New Associate
0-1 years
Mumbai, Hyderabad / Secunderabad
Customer Contact Comms New Associate
Accenture
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: Omnichannel - Customer Service
Designation: Customer Contact Comms New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
What would you do?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.
Candidate who is good in email and chat process, who is good in typing is what is preferred here
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for?
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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