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26448 Accenture Jobs

Infra Tech Support Practitioner

2-7 years

Ahmedabad

Infra Tech Support Practitioner

Accenture

posted 24d ago

Job Role Insights

Flexible timing

Job Description



Project Role :
Infra Tech Support Practitioner

Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Infrastructure Program Control Services

Good to have skills :
NA
Minimum
2 year(s) of experience is required

Educational Qualification :
Degree Preferred
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Provide ongoing technical support and maintenance for production and development systems and software products.
  • Configure services running on various platforms.
  • Implement technology at the operating system-level.
  • Troubleshoot basic and intermediate level issues.
  • Provide hardware/software support.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Infrastructure Program Control Services.
  • Strong understanding of statistical analysis and machine learning algorithms.
  • Experience with data visualization tools such as Tableau or Power BI.
  • Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.
  • Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in Infrastructure Program Control Services.
  • This position is based at our Ahmedabad office.
  • A Degree Preferred is required.
     
    Qualifications
     
    Degree Preferred

  • Employment Type: Full Time, Permanent

    Functional Areas: IT Hardware & Telecom

    Read full job description

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