Order To Cash Operations Associate

Skill required: Order to Cash - Collections Processing



Designation: Order to Cash Operations Associate



Qualifications:BCom/MCom



Years of Experience:1 to 3 years



What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.



What are we looking for?
Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Excellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain


Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts


Qualifications

BCom,MCom