Customer Service Analyst

  


Skill required: Language Translation - Customer Service


Designation: Customer Service Analyst


Qualifications:Any Graduation


Years of Experience:3 to 5 years

Language - Ability:Arabic - Proficient

About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com


What would you do
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.


What are we looking for
Good Verbal Communication SkillsGood understanding of Master dataGood aptitude Skills- Validating the documents before updating information into systemReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam working and co-ordination

Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

 Qualification 

Any Graduation