Algoleap Technologies - L2 Exchange Administrator - Office 365 (5-7 yrs)

JOB Description For Exchange Admin L2

Customer Name. : MSIL

LOCATION : Gurgaon

DOMAIN : EXCHANGE/O365 Level (L1/L2/L3).

L2 Required Relevant Domain

Experience :

- At least 5 years Job Type (Onsite/Remote).

Onsite Shift details (General/ 24X7) : A & B shift (If required 24-7 shift)

Role Purpose :

We are looking for a passionate candidate who can perform EXCHANGE/O365 L2 level tasks.

- Installs, configure and patch in EXCHANGE/O365 Systems.

- Solid meeting management principles work collaboratively with other team members and build positive working relationships.

- Open and transparent in style and approach when working with others.

- High level of importance on personal development, while understanding and improving upon weaknesses.

JOB RESPONSIBILITIES :

Based on the policy and tools provided by the Customer :

- Management of messaging services in line with Customer policy.

- Mail account management via defined processes.

- Proactive monitoring of mail server for ensuring smooth mail traffic using native tools, identifying and correcting errors that could be faced.

- Managing Address Book (GAL).

- Mail delivery management.

- Monitoring of email traffic.

- Mail Server management, backup, performance optimization and housekeeping.

- Monitoring and managing the disk space utilization on mail servers.

- Providing support for connectivity to remote Email users.

- Backup and restore of mail data volume and other files on the server critical to the mail subsystem.

- User mail ID creation /addition /deletion/ changes.

- Ensure all the Mail ids and user login Distribution list name are maintained in required format.

- Implement mail log archive policy & take mail data backups.

- Ensure mails to be dropped if they are found to be greater than specified size.

- Email creation and password reset, Training and implementation for DMS users.

- Coordinate with Email Service Providers for Email related support Technical Skills/Knowledge requirement

Mandatory Skills : Active Directory, Azure-AD, Exchange 2016, Exchange 2019 (Must),O365/EXO.

Applications : ADFS, Azure-ADFS, MS-Teams, Veritas Evault (Must).

Tools & Utilities : ITSM Tools (ServiceNow, Symphony SUMMIT).