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Engineer II
American Express
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work closely with application teams to define, frame and capture business needs
- Participate in the infrastructure and solution design and selection process
- Align customer needs to the evolution of the platform product roadmap
- Oversee the diagnosis and correction of infrastructure, solution and system problems
- Provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance
- Conduct infrastructure, solution and system performance and security assessments
- Provide value-added solutions for business, both tactically and strategically
- Define processes, documentation and engineering diagrams for technical and operations support
- Prioritize, complete and oversee projects within budgetary and scheduling guidelines
- Ensure issues are identified, tracked, reported on and resolved in a timely manner
- Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical compliance standards.
- Provide lead support and direction to the team responsible for the overall health and maintenance of all infrastructure assets
- Bachelors degree in computer science, computer engineering or a related field, or equivalent experience
- 4+ years of progressive experience demonstrating outcome driven, programming and engineering skills
- Strong devops and site reliability engineer, familiar with software delivery, building, testing, supporting and improving software and solutions
- Understands software and infrastructure and networking basics and able to demonstrate common sense troubleshooting
- Hands on engineering, solutions and support for technologies like; Docker, Kubernetes, Terraform
- Able to explain recent and relevant project work, with examples and details of how requirements are shaped into working software features that users love
- Demonstrates a strong track record of continuous learning and he ability to learn quickly while also delivering solutions and business value
- Experience coding in one or more language; Golang, Python, .NET
- Experience supporting tools like Prometheus, AlertManager, Grafana for monitoring and observability
- Familiar with the software build process and infrastructure-as-code concepts and GitHub Actions
- Familiar with NoSql technologies like Couchbase, Redis, Elasticsearch
- Experience supporting large platforms and services and solutions running in AWS, GCP, Azure cloud
- Familiar with agile and scrum practices and delivery methodology
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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