Infra Monitoring Specialist

• Looking for a candidate who is Responsible for the design, development, testing, and implementation of Nagios Core or XI applications to meet business process and application requirements.

Technical Skills:

• Linux Administration

• Nagios Core/XI or Similar Tool

• MySql/MariaDB

• Network

Key Responsibilities:

• Experience with design, implementation, and support of monitoring tools in a complex, heterogeneous, multi-platform environment.

• Must possess excellent knowledge of Linux Infrastructure, Nagios Administration, or similar tools.

• Setting up monitoring for server performance and availability in Nagios/Other monitoring tools.

• Good understanding of alert management and logs for IT systems servers, storage, network, database, etc,

• Strong experience on Nagios integration with ticketing tools like ServiceNow, etc.

• Fine-tune the Nagios solutions to give the right incidents to the IT services teams.

• Troubleshoot performance and operation issues that arise with the Nagios platform.

• Provide ongoing operational support including upgrades, defect fixes, and any Process change activities.

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs.

• Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation.

• 3+ years of work experience in Nagios Core, XI is mandatory.

• Experience on Patch management tools, Service Now Integration, and end-to-end ITSM tools knowledge is preferred.

• Experience with configuring Nagios Auto-Discovery, alerts, and notifications.

Process Skills:

• Problem-solving capabilities are a must.

• Exceptionally good in English, spoken and written same as in communication skills and email communications.

• Should be able to be crisp in co-coordinating with the clients and able to understand their requirements completely.

• Providing Support over calls and emails

• Good leadership qualities.

• Should have good potential of picking up new skills and products.

• Flexibility to learn and adapt to new environments. Should be an outspoken person as the job requires this.

Behavioral Skills

• Resolve and communicate technical issues of projects and explore alternate solutions to the team and customers.

• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.

• Effectively collaborate and communicate with the stakeholders and ensure client satisfaction.

• Can understand the customer and internal company communication with ease.