Relationship Manager - Sales - BFSI (1-5 yrs)

Position Title - Relationship Manager

CTC - 3.5 LPA

Experience - 1-2 yr

Location - Mumbai

Working mode - On-site

Skills - Stock Broking, sales, Knowledge of Investment, Lead Generation

Qualification - Any Graduation or B.com/BBA

Primary Responsibilities :

Sales :

- Calling on fresh leads generated from various sources to offer full range of Jarvis products/subscriptions.

- Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost sales

- Renewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.

- Follow calling scripts and probe to understand and target the needs and interests of customers

- Maintain call logs, MIS and reporting details regarding calls.

Service :

- Addressing the customer queries with timely responses, and collecting reviews and ratings for the service.

- Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.