Assistant Manager - Telesales - Outbound Process (3-5 yrs)

Candidate Requirement :

- Experience (3 - 6 years in Telecalling B2C sales i.e Banking/Insurance/IT sales Outbound process)

- Must Know Tamil Language (Fluent) & English as well.

- Age Limit : 32 Years max

- Open for 6 days working with Rotational Shifts

- Work time :10 AM to 8 PM

- Work from Office Bellandur, Bangalore.

- Notice period : Immediate Joiner OR max 15 days joiner - after Offer.

Job Responsibilities :

- Team Management + Individual sales Target

- Managing a team of 5-7 sales executives/associates

- Responsible for sales targets of the reporting team

- Responsible for inputs adherence of team (call attempts, talk time, first response time, availability, attendance etc.)

- Responsible for growth of team through constructive feedback by listening to call recordings, doing mock calls, identifying gaps and training needs

- Identifying ways and helping the team to generate sales through unique customer communication, client engagement, offers etc.

- Daily check-ins with team every 1-2 hours to identify any challenges/bottlenecks

- Collaborating with team leader to strategize way forward for achieving weekly/monthly targets