Add office photos
27 Brightly Jobs
Technical Writer
Brightly
posted 6mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- As a technical writer at Brightly, you ll provide clear information about our catalogue of products.
- This content includes product release notes, API reference documentation, user-focused guides, tutorials, sample code and other materials to cover our growing product and platforms features and capabilities.
- You will work closely with Brightly product, engineering, and design teams as we create a superior developer experience for our clients.
- As we grow, youll get the benefit of our research into our customers needs and the opportunity to help shape our developer offerings into a usable, clearly documented platform.
- You will develop and expand our developer portal, set standards for our information, and may eventually manage other writers.
- Write documentation for external users such as release notes, help site articles, API reference documentation, and developer guides
- Develop and use all types of content types (workflows / process schematics / instructional videos / developer consoles) to simplify the user s understanding of Brightly products
- Learn complex concepts and communicate the information in a way that is engaging and understood by users
- Gather customer feedback on documentation to improve usability and support
- Understand product functionality release cadence working in conjunction with the product organization
- Build technical documentation that supports user understanding of the product of focus
- Create documentation in a timeline that aligns with the release of new features
- Work with Subject Matter Experts (SME s) in the business to understand the necessary requirements for the documentation
- Support the creation of technical API documentation for products as necessary
- Create documentation to support feature sets that may not have previously been documented
- Bachelor s degree or the equivalent in experience in English, Communication, Software Engineering, Computer Science, Technical Writing, or Curriculum Development, or possess equivalent practical experience
- 2-4 years of industry experience as an effective technical writer
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- The ability to quickly research a topic and produce relevant content while maintaining business goals and guidelines
- Ability to work independently and drive projects to completion with minimum supervision
- Ability to collaborate with others and work cohesively within a team
- Previous experience with MadCap Flare
- Previous experience with Git repository management (e.g., Bitbucket)
- Firm understanding of the software development life cycle (SDLC)
- Previous software development experience
- Experience building API platforms, developer portals, or integrations between third party platforms
Employment Type: Full Time, Permanent
Functional Areas: Content
Read full job descriptionTechnical Writer Interview Questions and Tips
Prepare for Technical Writer jobs with interviews advice from real interviews
Discover interview dos and don'ts from real experiences
What people at Brightly are saying
What Brightly employees are saying about work life
Brightly Benefits
View more benefits
Compare Brightly with
Glow India
Radiant
Luminous Power Technologies
Brilliant International
Vibrant
Beaming India Solutions
TCS
Accenture
Cognizant
Wipro
Capgemini
HDFC Bank
ICICI Bank
Infosys
HCLTech
Tech Mahindra
Genpact
Teleperformance
Axis Bank
Concentrix Corporation
Technical Writer
2-4 Yrs
Noida
Computer science, Product engineering, GIT +7 more
Senior Software Engineer (Vue)
5-10 Yrs
Noida
Automation, jQuery, SOA +7 more
Client Support Specialit
2-7 Yrs
Noida
MS Office suite, Basic, Excel +7 more
Principal Data Engineer
7-11 Yrs
Noida
data services, Warehouse, Agile development +7 more
Senior Software Engineer (iOS)
5-6 Yrs
Noida
Debugging, Performance testing, Agile +7 more
Test Engineer II (Automation)
2-5 Yrs
Noida
Debugging, Consulting, Javascript +6 more
Team Lead, Energy & ESG Managed Services
5-7 Yrs
Noida
Service delivery, MS Office suite, Selection process +7 more
Product Manager II
2-3 Yrs
Noida
Analytical, Agile development, Agile +5 more