BT Global - Technical Delivery Professional (4-6 yrs)

Why BT ?

Weve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the worlds first telecommunications company.

At our heart were a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation, and competition we face are tougher than ever before. So, if you have the drive, optimism, and resilience to help propel us forward well offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If thats you and what youre looking for, wed love you to be part of our future.

What Ill be doing your accountabilities :

- Be able to understand and articulate designs with key stakeholders

- Ensure the scope of delivery is understood, that the technical solution meets the business need and that plans are comprehensive and are achieved.

- Identify prerequisites to technical deliveries and ensure that they are delivered

- Identify when technical deliveries are at risk and take corrective action to resolve

- Make recommendations for improvements to processes.

- Engage with clients and suppliers including internal stakeholders (regular stakeholder comms)

- Regular reporting updates to advise of progress to all stakeholders

- Supports engagement with third party suppliers on technical solution requirements

- Responsible for ensuring the scoping of e2e testing

- Produce and agree technical delivery plan and manage dependencies

- Manage RAG status and expectations of a technical delivery with relevant stakeholders

- Run a regular project review forum with all stakeholders

- Risks/issues/finances/status/resources

- Ensure mitigation of the risks and issues

- Manage handover to operations and the customer

- Stakeholder management

- Identify and implement changes to improve quality and reduce costs

- Accountable for resourcing strategy to meet the planning milestones within a high-level programme

- For external projects, accountable for the overall end to end success for the planning and implementation activities of the project

- For internal projects, accountable for the overall end to end success of the project

- You will manage orders to meet agreed Key Performance Indicators (KPIs) such as Agreed RFS dates and Right First-Time measures

- You will manage Vendors/Suppliers and Field engineering teams on the delivery of global build deployments via work-packages that adhere to the BT Health and Safety policies and meet all Global Networks Engineering Standards guidelines

- You will update the master Global POP Information Database (GPID) after every deployment with confirmation of on-site contact, skills etc.

- You will proactively prevent problems by acting before they occur, managing the overall status of your

workstack, owning, addressing, and escalating issues impacting the delivery of your orders

- You will consider any opportunities for CI by taking ownership, identifying viable solutions & driving them through to successful implementation including capturing business benefits

- You will proactively own and develop your specific specialist lead role within the team, ensuring that the wider team receives any necessary training in your dedicated area and also proactive engage with any key stakeholders as appropriate

What Ill be doing your accountabilities Skills required for the job :

Professional qualification/accreditation :

- Project Management Skills

- Communication Skills

Experience you would be expected to have :

- Project management skills/experience Preferred

- Good knowledge of networks/infrastructure and related network management, products, and services MANDATORY

- Knowledge of Global Network Suppliers E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel -MANDATORY

- Experience of a process driven work-flow environment PREFERRED

- Strong understanding of BTs Global networks and technologies as well. (PREFERRED)

Connected leader's behaviours :

- Solution Focused Achiever

- Inspiring communicator

- Customer Champion.

Key decisions :

- Make decisions at a technical delivery level

- Manage/determine escalation process for project milestones

- Provide options on recovery of the technical delivery as well as other options including re-planning/rescheduling.

- With stakeholders, designers and platforms ensure the proposed technical solution is both deliverable and operationally ready.

Note : Women candidates preferred for this role.