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56 Capita Jobs
International Voice Process Hiring For Capita
Capita
·
1-6 years
Mumbai, Mumbai Suburban, Mumbai
15 vacancies
International Voice Process Hiring For Capita
Capita
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are hiring for Executive - Customer Service!!!
Criteria: Undergraduate/Graduate with minimum 1 year of international voice experience.
Shifts: UK rotational with 2 rotational offs (comfortable with night shifts)
Roles and Responsibilities
- Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.
- Provide accurate information on products/services offered by the company to meet customers' needs.
- Maintain a high level of professionalism while handling difficult situations with empathy and patience.
Job Location: Vikhroli, Mumbai
Mode: Work from Office
Contact person - HR Veronica - (Veronica.Monteiro@capita.com - 9036820938)
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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