Head – Quality Department

Job Objective:
To lead and manage all quality functions across the plant with a focus on ensuring that products meet customer and industry standards, improve internal quality systems, and drive continuous improvement in all processes related to sheet metal manufacturing.

Key Responsibilities:
1. Leadership & Strategy
o Develop and implement quality strategies aligned with customer requirement.
o Lead a team of QC engineers and inspectors.
o Act as the point of contact for all customer quality concerns and audits.
2. Quality Systems
o Maintain and continuously improve IATF systems.
o Lead internal audits, external audits, and management reviews.
3. Inspection & Testing
o Oversee dimensional and visual inspection of incoming, in-process, and final parts.
o Ensure calibration of instruments and effective inspection setup (CMM, gauges, etc.).
o Establish control plans and quality checkpoints in manufacturing.
4. Customer Quality
o Handle customer complaints , 5Why and corrective action plans.
o Ensure timely closure of customer and internal non-conformances (NCRs).
5. Documentation & Reporting
o Maintain quality documentation per QMS requirements.
o Track and report quality KPIs: PPM, rejection %, rework %, audit scores, etc.

Qualifications & Skills:
Education: B.E in Mechanical / Production
Experience: 7-10 years in sheet metal industry, with 45 years in a leadership role.
Technical Expertise: GD&T, Root Cause Analysis
Software: Familiarity with CMM software, MS Office, 3d soft
Soft Skills: Leadership, communication, problem-solving, team building