Partner Solutions Engineer For Managed services

SPaaCH

Partner Solutions Engineering Team

, Ensure to create managed services offer. Help the partner to align GTM

• Evaluate current partner's technical readiness relative to Cisco’s technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness
• Provide technical direction and influence new and existing partners toward developing new Cisco solutions and services offerings.
• Work with and influence partner to develop new partner practices aligned with Cisco’s architectural plays
• Coordinate with PAM, Partner SE leader & Extended Team in structuring new partnerships

Your Impact

Market Analysis and Planning

• Provide strategic feedback regarding partner landscape, and technology and solution trends within a local market (strategic)

Partner Enablement

• Build the partner Technical Business Plan
• Analyze and give recommendations on partner technical needs, goals, and objectives. Involve learning partners and internal partner training to help the partner reach a higher technical sales and service capability
• Ensure partner technical resources are provided appropriate products, solutions and architecture training. Assist in training partner sales teams
• Provide positioning and real time use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services
• Participate in development, measurement and management of the partner’s Technical Readiness Plan
• Apply Requirements Processes as needed for key features / product requests

Sales Coordination

• Adapt existing or develop new Cisco solutions that address a specific partner need
• Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs
• Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team

Partner Service and Support

• Act as key contact and customer first contact point for partner technical issues within Cisco
• Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools (e.g. TAC, TSN, Partner Helpline, PDI, etc.)

Personal and Interpersonal Development

• Be the technical inspiring leader
• To show the value proposition thru partner practices
• Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)
• Research and build collateral positioning the technical trends of the internetworking industry
• Become an expert in competitive landscape nuances in local market
• Actively participate and contribute to Cisco technical community discussions

Qualify (Partner Led)

• Assist partner in refining and researching technical requirements of an opportunity
• Provide support in customer meetings and seminars
• Assist partner in qualifying customer technical requirements

Minimum Qualifications

• Bachelor of Engineering degree or equivalent
• 8-11 years field technical sales experience as a Solutions Engineer or equivalent
• Advanced technical knowledge in the Networking (SDx/Wireless), Security and Cloud & Datacenter technologies.
• Demonstrated self-starter and innovator
• Validated relationship building skills
• Great teammate
• Shown ability to focus and achieve goals
• Perform daily with the highest degree of integrity

Preferred Qualifications

• Formulate and communicate a solution / vision
• Experience working with and handling large enterprises and public-sector customers.
• Working experience with large partnerships.