Servicenow Developer

Role & responsibilities

Experience: 5+ years of experience and is currently working on Developing and Implementation of ServiceNow in any modules with Javascript experience

Job Description :
• Customisation and Administration of Service Now Core Modules
• Service Now Client side and Service Side Scripting & Script include
• Data importing using Import Sets (Data Source/Import Sets/Transform Maps)
• ServiceNow Web Services.
• 3rd party Integrations with Service Now
• ServiceNow Certified System Administration
• ITIL 2011 Foundation Certified
Technical Expertise :
Strong capability to perform:
• Implemented ITIL Framework w.r.t Service Request Management, Configuration Management, Change Management etc. in large and medium scale environments using ServiceNow.
• Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.
• End to end creation and administration of custom applications in ServiceNow.
• Used Web Services like SOAP and REST to link ServiceNow with existing tools in a network.
• Implemented Access Control using ACL as well as Query Business Rules.
• Implemented complex processes in ServiceNow using workflows.
• Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.
• Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes
• Configuration of alerts via e-mail and SMS services, to keep the users updated.
• Administration and creation of interactive portals using Content Management System and Jelly Scripting to serve as link between end user and ServiceNow