Manager- Surat (Hub Operations)

Role & Responsibilities:

• Planning, Organizing & Monitoring end to end first mile and middle mile operations.
• Manages the manpower planning & shift rostering as per the load projections and productivity targets.
• Proper implementation of the policies and is a part of audit team to find gaps and implement solutions.
• Compliance to the SOPs and facility 5S.
• Monitoring vehicle connections, availability and ensuring timely unloading/loading of vehicles.
• Plan ad-hoc vehicle requirements based on load profile and coordinate with fleet.
• Facilitate communication and coordination with different teams (such as commercial, security, fleet, last mile).
• Driving the metrics in their respective functions (inbound operations, outbound operations, floor operations, quality metrics, first mile metrics).
• HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

Person Specifications- Skillsets/Education:

• Educational Background Bachelors Degree (is a MUST) – preferably engineering
• Functional Skills –People management, Operations Management
• Personal Attributes - Curiosity, Ownership, Agile
• Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up.

Ability to work well in a team environment and rotational shifts