Operations Analyst

Reconciliation Production is responsible for the performance of comparison between two or more data sets, from internal or external sources, to identify matches and mismatches based upon pre-defined matching criteria. Work includes:

• Identifying the ownership and reporting of each break to the relevant owner
• Preparing and distributing summary break Management Information (MI) to management
• Escalating the mismatches via pre-agreed criteria and matrix

Your key responsibilities

• The Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
• Candidate/Applicant needs to ensure team adherence to all cut-off times and quality of processing as maintained in SLAs.
• Needs to monitor volume inflow and assist in sufficient resource and workflow allocation in a justifiable manner.
• Candidate/Applicant e should ensure that all queries/first level escalations related to routine activities are responded to within the time frame specified.
• Should take responsibility and act as backup for the team manager in absence and share best practices with the team

Functional Skills

• Have strong knowledge of Reconciliation process and understand various (ledger and statement) feeds/swifts.
• Able to identify the cause and assign the cash/position break to correct team for further investigation & resolution.
• Understand the impact of the cash/position breaks and able to connect the dots to find earliest resolution.
• Knowledge of Trade Life Cycle of various financial products will be an advantage.
• Working knowledge of Aladdin & TLM/DUCO reconciliation tool will be a strong plus
• Responsibilities / Tasks
• Manage daily Reconciliation of Securities/Cash - DB (Aladdin) Holding V/s Custodian Books.
• Manage cash reconciliation between Aladdin and the custodian feeds on trade and Currency level.
• Identify the cause and assign the cash/position break to correct team for further investigation & resolution.
• Perform primary investigation on the cash/position breaks.
• Ensure quality/quantity of processing is maintained as per the SLA
• Smooth Transition of new processes.
• Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc.).
• Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business
• Experience / Exposure
• Should have complete knowledge of Cash and Position reconciliation with 2-3 years of experience in the domain in an Investment Banking or Asset Management setup.
• Experience in handling client escalations and resolutions in best possible manner

Your skills and experience

• Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
• Ability and willingness to work in night shift is a must.
• Experience of working on transition / insourcing of processes.
• Experience of working on system testing & migration will be a good advantage.
• Experience of working on building & testing macros and other solutions would be good to have.

Education / Certification

• Graduates with good academic records.
• Any certifications in securities such as NCFM modules, CISI etc will be good but not compulsory.