DMart - SAP HCM Lead (10-19 yrs)

Experience : Total 12+ years of experience with min 8 years of SAP

Desired Candidate Profile :

- SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS) Configuration & process knowledge.

- Min 1 end to end implementation of SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS)

- Knowledge of HR processes from hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications

- Min 8 years of SAP implementation & support experience with preferably min 5 yrs of domain experience in retail /CPG/ FMCG industry

- Sound knowledge of business processes & best practices around hire to retire of own and contract workforce, talent acquisition, learning management systems.

- Knowledge of S/4, SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management shall be an added advantage

- People management, lead & mentored team of min 5-10 members

- Candidate should be open to work in new dimension areas like integration through CPI, BTP, etc. with digital stack of business processes, explore /evaluate new dimension modules of SAP or other application-leaders in HR domain

Knowledge And Skills Required :

- Strength in understanding of business processes /functionalities around hire to retire and contract workforce, biometric applications, learning management systems, talent acquisition, onboarding, performance mgmt., claims & expenses, income tax and statutory obligations, accounts payable applications

- Excellent analytical, quick learning and problem-solving skills with a desire to work in a team-oriented environment. A team player with excellent presentation, communication and interpersonal skills.

- Ability to plan, coordinate, and direct the work of cross-department teams engaged in various professional, technical, and support functions and to do requirement study with function.

- Quick at understanding the business issues, pain points and challenges of org.

- Knowledgeable on implementation + project + support related processes, issue tracking & management

- Effective resource & time management

- Knowledge of Best practices in function

- Knowledge of testing and quality

- Analysis of business processes, Performance analysis, Root cause analysis

- Good communication, presentation skills

- Knowledge of SDLC, ISO /CMM, ITIL, software testing certifications /knowledge, project management, vendor & resource management.

- Adept in multitasking

- Resource management skills

Professional Qualities :

- Communicates effectively with users to identify needs and evaluate alternative business solutions.

- Manages user expectations effectively.

- Proactively seeks opportunities to serve in leadership roles.

- Believes in Teamwork and facilitates effective team interaction.

- Able to lead team and is a self-starter and is able to drive projects

- Develops relationships with user departments that foster ties.

Key Responsibilities :

- Primary POC (point of contact) - for support, solutioning, enhancements in & around SAP HCM, SuccessFactors (SF), Enterprise Portal (EP - ESS / MSS) and other applications in HR domain.

- Leads enhancement & project team related to above associated business processes. May have to look into related applications like biometric, L&D applications (Moodle, others), etc. too

- Drive & manages maintenance & support, enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.

- Design, customize, configure and testing of applications. Proactively identify and propose business process and/or system enhancements. Continually review the SAP modules and identify areas for improvement.

- Work with clients to implement changes that improve their business processes

- Work self-directed and independently; may act as subject matter mentor to more junior members

- Drive & manages enhancements & projects effectively towards completion in time, meeting SLAs. Plan implementations with least calculated risks with mitigation /rollback /alternative plans.

- Manages resources (external & internal) and partners in accordance with project schedule. Use them judiciously & effectively, ensuring high productivity.

- Apprising all stakeholders especially reporting head regularly & escalating (if necessary).

- Maintains all proper documents related to project in accepted formats as per known standards

- Handing over of the enhancement /project to support team with KT

- Training team and end users

- Effective testing of changes. Leads testing efforts

- Does business process study with the help of a business team. Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Draft RFP and RFQs, evaluate partners & various solutions offerings from vendors.

- Ensures issues are identified, tracked, reported on and resolved in a timely manner during testing.

- Able to manage teams effectively and with better productivity

- Plans effectively, sets priorities, and manages several complex projects simultaneously while working to meet project deadlines.

- Manages resources in accordance with project schedule.