Get AmbitionBox App
Faster and better experience!
Add office photos
Engaged Employer
i
This company page is being actively managed by
Dream11 Team. If you also belong to the team, you
can get access from
here
Dream11
Compare
All Filters
65 Dream11 Jobs
Customer and Community Support
Dream11
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Dream Game Studios is a game developer and publisher building console-quality realistic mobile games of international standards from India.
The company is a division of Dream Sports, which has been featured as a Great Place to Work by the Great Place to Work Institute for four consecutive years, with brands such as Dream11, FanCode, DreamSetGo, and Dream Foundation in its portfolio.
Founded by India's gaming industry veterans credited with multiple international award-winning games, Dream Game Studios' mission is to reach the hearts of players through deeply engaging, visually stunning, and technically outstanding games.
For more information: https://www. dreamgamestudios. in/
Role
- Customer Relationship Management - Build and nurture strong relationships with customers to enhance loyalty and satisfaction.
- Effective Communication - Deliver clear, empathetic, and solution-oriented communication across all channels.
- Problem-Solving and Product Knowledge - Resolve customer issues effectively by leveraging in-depth product expertise.
- Customer and Community Engagement - Foster an inclusive and active community to build brand loyalty and enhance user satisfaction.
- Feedback and Analysis - Gather and analyze customer feedback to drive continuous improvement in products and services.
Must Have
- Empathy, emotional intelligence, conflict resolution, CRM tools proficiency, and time management.
- Clear writing, active listening, interpersonal skills, multi-channel expertise, and attention to detail.
- Analytical thinking, product knowledge, troubleshooting, collaboration, and adaptability.
- Community building, event coordination, content moderation, interpersonal skills, and creativity.
- Data collection, analysis, reporting, strategic thinking, and clear communication.
Dream Sports is India s leading sports technology company with 250 million users, housing brands such as Dream11 , the world s largest fantasy sports platform, FanCode , India s digital sports destination, and DreamSetGo , a sports experiences platform. Dream Sports is based in Mumbai and has a workforce of close to 1, 000 Sportans . Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports vision is to Make Sports Better for fans through the confluence of sports and technology.
For more information: https://dreamsports. group/
Employment Type: Full Time, Permanent
Read full job descriptionDream11 Interview Questions & Tips
Prepare for Dream11 roles with real interview advice
People are getting interviews at Dream11 through
People are getting interviews through
(based on 17 Dream11 interviews)
Job Portal
Referral
Company Website
Campus Placement
Walkin
Recruitment Consultant
24%
18%
12%
6%
6%
6%
28% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Dream11 are saying
What Dream11 employees are saying about work life
based on 97 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Dream11 Benefits
View more benefits
Compare Dream11 with
My11Circle
Compare
Fantasy Akhada
Compare
MyTeam11
Compare
BalleBaazi
Compare
FANTAIN SPORTS
Compare
PLAYERZPOT MEDIA
Compare
Fantasy Power 11
Compare
Uplers
Compare
Impact Guru
Compare
Tracxn
Compare
RentoMojo
Compare
MagicBricks
Compare
Cleartrip
Compare
Zolo
Compare
BOLD Technology Systems
Compare
Chai Point
Compare
Carwale
Compare
Amber
Compare
Mfine
Compare
Gps Renewables
Compare
Similar Jobs for you
Share an Interview