Technical Writer

Responsibilities:

• Conceptualize, research, plan and author high quality technical documentation that meets applicable standards and is appropriate for its intended audience
• Partner with technical team, customers, implementation managers and product managers to understand the requirements and provide expected deliverables
• Study product samples, specification documents, and mockups to gain understanding of project work
• Create and maintain the information architecture
• Adheres to company documentation processes and style guides

Required Skills:

• Strong experience of 2 to 6 years
• Proven working experience in technical writing
• Excellent English written communication skills
• Strong English verbal communication skills
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Ability to work with cross functional business teams
• Ability to accept feedback and apply it to work product
• Strong working knowledge of Microsoft Office
• Creativity and ability to think outside-the-box while defining sound and practical solutions

Preferred Skills:

• Experience or background in technological areas such as databases, web technologies, networking, or programming is a plus
• Experience on any authoring tool preferably MadCap Flare, and screen capturing tool
• Experience in Version Control, Content Management Systems for documentation is a plus
• Knowledge of Agile and Waterfall development methodologies will be an added advantage