EqualizeRCM - Senior Manager - Learning & Development (12-16 yrs)

Job Description:

L&D Strategy and Framework:

- Design a L&D framework for the organization, by level and function, based on the competency framework designed for the organization

- Work with ER and Business Leaders to create career maps for employees across functions

- Design appropriate learning interventions for different segments of the company, based on level and function

- Continuous learning and training needs analysis to feed and tweak the L&D Framework as required

- Manage the L&D Budget, leverage available open source / free learning platforms where possible.

Implementation of the L&D Framework:

- Create Training Calendar for the quarter based on the L&D Framework

- Ensure implementation of the Training Calendar

- Design training interventions for agents / executives, mid-management

- Work with VP HR to design learning interventions for senior leadership

Reports:

- Executive Dashboard on training conducted, attendance, feedback and other relevant L&D metrics as required by the company

- Work with business leaders to evaluate and report training efficiency

Team Management:

- Lead and manage the L&D Team

- Provide coaching, mentoring and guidance as required

- Ensure work is assigned and distributed fairly within the team

- Ensure that performance standards are met by the team, manage performance wherever required

Qualification: Post Graduation with a specialization in HR, with a minimum or 10+ years experience in corporate L&D in the IT/ITES sector