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based on 6.3k Reviews

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392 Ericsson Jobs

Service Monitoring Engineer

3-6 years

Noida

1 vacancy

Service Monitoring Engineer

Ericsson

posted 3mon ago

Job Role Insights

5 Days Working·Flexible timing·Day Shift

Job Description

  • Monitor and resolve Jeopardy Alerts in a timely manner within defined SLA; assist engineers with any requirements to implement work!
  • Provide an Operationally Excellent service to both internal and external customers.
  • To work in a culture and way of working characterized by proactive attitude, teamwork focus, strong performance ethics, high professionalism and high energy.
  • Tools Used: Winfiol, OSS, ENM, Ticketing Tool, Other Event/Incident Management tool Authorized 3PP tools as per project requirement.
You will bring
  • Ability to decipher technical information on fault tickets and route tickets to L2 wherever applicable within defined KPI measures.
  • Ability to influence, persuade and mobilize internal/external resources to fulfill customer requirements.
Key Qualification:
  • Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/or equivalent
  • Industry experience: Telecom Years of experience: 3-6years

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

People are getting interviews at Ericsson through

(based on 225 Ericsson interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
35%
20%
12%
8%
4%
3%
18% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Monitoring Engineer Interview Questions and Tips

Prepare for Monitoring Engineer jobs with interviews advice from real interviews

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What people at Ericsson are saying

3.9
Rating based on 4 Monitoring Engineer reviews

Likes

Everything, people are helpful

Dislikes

Have to go to office all 5 days!

Read 4 reviews

Monitoring Engineer salary at Ericsson

reported by 4 employees with 3-4 years exp.

Average annual salary

4.3 Lakhs
₹4 L/yr - ₹5.1 L/yr
6% less than the average Monitoring Engineer Salary in India
View more details

What Ericsson employees are saying about work life

based on 6.3k employees
76%
74%
63%
87%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ericsson Benefits

Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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