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Remote Access Product Engineer
Ernst & Young
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Your role is essential to the success of the team s products, you will be providing consultative engagement in the most complex problem management activities, thus helping to drive client satisfaction, demonstrated using various KPIs and metrics. You ll be responsible for Solution Design and Engineering in conjunction with our Managed Service Provider [MSP], Solution Certification, Documentation and Operational Escalation support.
In the Solution Design aspect, you will create designs based on industry best practices, solid engineering principles while clearly ensuring fit for purpose localization. As part of solution certification, you will ensure appropriate software versions have been selected, reviewed and appropriately tested. Deployment planning and management allowing the technology estate to be updated by deploying certified code and configurations globally.
In the Service Documentation aspect, you will develop and maintain documentation for configuration guidelines and templates. Document new services as built for handover to the Operations team and provide consultancy on service operationalisation.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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Ernst & Young Kochi Office Locations
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Kochi
Kerala 682304
Kerala 682304
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5th Floor, Software Development Block
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Kakkanad
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Kochi
682030
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