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1 Federation Ofgujarat Industries Job
Member Relations Officer
3-8 years
₹ 2L/yr - 4L/yr
Vadodara
1 vacancy
Member Relations Officer
Federation Ofgujarat Industries
posted 3+ weeks ago
Job Role Insights
Key skills for the job
Job Description
- Member Engagement: Act as the primary point of contact for all member inquiries, providing professional, responsive, and personalized service.
- Onboarding & Renewals: Assist new members through the joining process, ensuring a seamless experience, and manage membership renewals.
- Relationship Building: Develop and maintain strong, long-term relationships with members to ensure satisfaction and encourage ongoing engagement.
- Event Coordination: Organize and support member events, meetings, and other activities to strengthen community ties and promote interaction.
- Feedback & Reporting: Collect, analyse, and report on member feedback to identify trends, opportunities for improvement, and areas of potential growth.
- Collaboration: Work closely with internal teams to resolve member issues, implement member outreach strategies, and optimize the member experience.
- Database Management: Ensure that all member records and information are up-to-date and accurate within our system.
- Industry Awareness: Stay informed about industry trends and best practices to enhance the effectiveness of member relations strategies.
Employment Type: Full Time, Permanent
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Federation Ofgujarat Industries Benefits
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