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3048 Fusion Plus Solutions Jobs
Service Now Developer
Fusion Plus Solutions
posted 3+ weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- More than 5+ years of development, configuration, and integration experience in building solution on ServiceNow platform.
- Good to have knowledge and working experience of other ServiceNow ITOM modules like ServiceNow CMDB, Discovery, Service Mapping, Event management.
- Good knowledge of ServiceNow CMDB and CSDM data model.
- Understands Discovery scheduling and potential network impacts
- Experience with net-new implementations of Discovery, Event Management, and Service Mapping; can relay best practices to clients
- Understands CMDB relationships and hierarchy, experience in CMDB Health dashboard configuration and with CMDB remediation including duplicate and stale CI items
- Understanding of the Identification and Reconciliation engine
- Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and perform resolution efforts
- Good knowledge of ServiceNow CMDB CSDM data model.
- Maintain instance integrity & security based on ServiceNow best practices
- Provide functional expertise as the Subject Matter Expert (SME) for all application suites respective to their product line.
- Preferred certifications: ServiceNow CIS-Discovery, ServiceNow CIS-Service Mapping
- Collaborate with internal business stakeholders to write/estimate stories.
- Oversee developers work, and own overall quality and delivery of development.
- Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required.
- Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges.
- Capable of executing hands-on development for stories that cannot be delegated.
- Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer (network, web servers, middleware, and database/storage)
- Java, HTML, JavaScript, LDAP/Active Directory, networking, and database administration
- Working knowledge of configuration management tools, methods, and processes.
- Basic knowledge and awareness of various other modules like ITSM, Monitoring tools.
- Expert level proficiency in ITOM /CMDB product line
- Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.
- Deliver technical workshops on ITOM: Discovery, CMDB, Service Mapping
- Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping
- Knowledge on identification, classification rule in CMDB
- Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships, and dependencies
- Required Hands on experience with ServiceNow ITOM implementations and ServiceNow Service Mapping
Employment Type: Full Time, Permanent
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