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3.4

based on 13 Reviews

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8 Galaxy Freight Jobs

Air Export Operations and Customer Service Specialist

2-5 years

Mumbai

1 vacancy

Air Export Operations and Customer Service Specialist

Galaxy Freight

posted 3mon ago

Job Description

GALAXY FREIGHT PVT LTD is looking for Air Export Operations and Customer Service Specialist to join our dynamic team and embark on a rewarding career journey
  • Answering customer inquiries via phone, email, live chat, or in-person
  • Responding to customer complaints and resolving issues in a timely and effective manner
  • Gathering customer feedback and suggesting ways to improve the customer experience
  • Providing product and service information to customers
  • Processing orders, returns, and exchanges accurately and efficiently
  • Updating customer information and purchase history in the company's database
  • Escalating complex or high-priority issues to the appropriate department or supervisor
  • Good organizational and time management skills
  • Should have strong communication and problem-solving skills

Employment Type: Full Time, Permanent

Read full job description

What people at Galaxy Freight are saying

What Galaxy Freight employees are saying about work life

based on 13 employees
60%
80%
70%
100%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Galaxy Freight Benefits

Soft Skill Training
Team Outings
Cafeteria
Work From Home
Free Food
Education Assistance +6 more
View more benefits

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Galaxy Freight Mumbai Office Location

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Mumbai, Maharashtra Office
Headquarter
201, Starhub, Bldg No.1, Next to ITC Grand Maratha Hotel, International Airport Road, Sahar, Andheri (E) Mumbai, Maharashtra
400059

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