ERP Specialist

Job Summary:

We are seeking a detail-oriented and proactive ERP Coordinator to oversee academic operations and support ERP/LMS system management across GU units. This role involves managing academic schedules, faculty coordination, system documentation and leveraging data to enhance institutional efficiency and student engagement.

Key Responsibilities:

• Managed student engagement through effective academic planning and communication strategies.
• Oversaw and maintain academic documentation, ensuring accuracy and compliance.
• Serve as a primary point of contact for all ERP-related activities and inquiries.
• Assist in the implementation, configuration, and ongoing support of the ERP system.
• Coordinate with departments to gather and analyse business requirements.
• Monitor ERP system performance and troubleshoot issues as they arise.
• Train users on ERP modules and ensure adoption across departments.
• Support data migration, testing and validation processes.
• Ensure ERP processes align with organizational policies and regulatory requirements.
• Continuously evaluate system efficiency and propose enhancements or automation.
• Prepared and managed summary reports for academic analysis and strategic planning.
• Developed and maintained Google Sheets-based reports for real-time tracking of academic performance and operations.

Qualifications and Skills:

• Bachelors degree in Education, Business Administration, Information Systems, or arelated field.
• Proven experience managing ERP or LMS platforms in an academic or training environment.
• Excellent skills in Google Sheets or Excel for data management and reporting.
• Good exposure working with Moodle and Plug In Development.
• Good understanding of academic processes, faculty coordination, and quality assurance standards.
• Strong attention to detail, documentation accuracy, and problem-solving skills.
• Ability to communicate effectively with stakeholders at all levels.

Preferred Qualifications:

• Experience with platforms such as Moodle, Canvas, or similar academic ERPs.
• Prior experience working with coaching ed-tech, e - learning, or multi-center operations.