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76 GE Transportation Jobs
Director -Field Services
GE Transportation
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Lead the Field Services organization in the region
Increase customer intimacy and market understanding, and develop FS into a commercial strength
Deploy Transit FS strategy within the region (organization / processes / tools)
Strengthen REX to Product Management of our products performance to improve performance and serviceability
Supports project execution in Warranty phase (OE & Services projects)
Main Missions
Develop, deploy and track KPI for FS operations in the most Quality and Cost-effective manner
Develop and train his team to address all products maintained in the region
Perform a regular resource and budget planning
Support the Services sales forces in offering Services solutions
Develop and deploy customer centric and value adding sales solutions and concepts for Field Service
Team up with Transit Resident engineers to deliver projects
Actively support cost optimization and OTD activities for warranty/retrofit
Manage Resident Site Managers, Field Service Operation Managers, Warranty manager and Customer Services Manager
Demonstrate to clients an on-going commitment to excellence in the delivery of FS support to projects and programs
Key Kpi(s)
Safety recordable and LTA happening on Field
Critical FS Project in the Region (Warranty Cost VS Budget)
Critical Retrofit in the Region (Retrofit Cost VS Budget VS Completion)
FS hourly rates
Mobilization time for warranty and troubleshooting activities
Employment Type: Full Time, Permanent
Read full job description
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What GE Transportation employees are saying about work life
based on 173 employees
Flexible timing
Monday to Friday
No travel
Day Shift
GE Transportation Benefits
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