Technical Writer - API Documentation (3-6 yrs)

Job Overview :

We are seeking a talented and versatile individual to join our team as a Technical Writer with a strong aptitude for Business Analysis. The ideal candidate will be responsible for creating and maintaining clear, concise, and accurate technical documentation while also contributing to the business analysis function.

Responsibilities :

Technical Writing :

- Develop and maintain comprehensive technical documentation, including user manuals, API documentation, online help systems, and release notes.

- Collaborate with engineering and product teams to gather information and ensure documentation aligns with product features and functionality.

- Create and manage a style guide and ensure consistency in documentation.

- Utilize industry best practices for technical writing and information architecture.

Business Analysis :

- Elicit, analyze, and document business requirements and processes.

- Create functional specifications, use cases, and process flows.

- Collaborate with stakeholders to understand their needs and translate them into actionable requirements.

- Participate in requirements gathering and refinement sessions.

- Conduct gap analysis between business requirements and system capabilities.

Other Responsibilities :

- Stay up-to-date with industry trends and best practices in technical writing and business analysis.

- Collaborate with cross-functional teams to ensure documentation meets the needs of various stakeholders.

- Contribute to the overall success of the product development lifecycle.

Qualifications :

- Bachelor's degree in computer science, or a related field.

- 3-5 years of Proven experience in technical writing, with a strong ability to translate

complex technical information into clear and concise language.

- Experience in using figures and tables to enhance text with appropriate visuals.

- Interest in getting to know the audience and ensuring documentation is fit for purpose on both customer and non customer facing scenarios

- Attention to detail and willingness to become an expert on the client's subject matter

- Excellent written and verbal communication skills.

- Strong analytical and problem-solving skills.

- Ability to work independently and as part of a team.

- Experience with content management systems and authoring tools.

- Knowledge of software development methodologies (Agile, Scrum, Waterfall).

- Familiarity with business analysis tools and techniques (optional).

- A strong desire to learn and grow in both technical writing and business analysis roles.

- Business Analyst Experience will be an added advantage

Preferred Qualifications :

- Experience in the Civil engineering or infrastructure domain though not mandatory.

- Previous experience working in a fast-paced, agile environment.

- Familiar with documentation publishing software, such as MadCap, RoboHelp, Wikis orb Zendesk

If you are a passionate and detail-oriented individual with a strong desire to contribute to our team's success, we encourage you to apply.