Executive - Inside Sales (0-6 yrs)

Responsibilities:

1. Lead Generation & Prospecting:

- Identify and research potential clients through calls, emails, and online tools.

- Qualify leads based on interest, budget, and purchasing power.

2. Cold Calling & Emailing:

- Reach out to prospective customers via phone, email, or chat to present products/services.

- Follow scripts or structured messaging while customizing based on client needs.

3. Understanding Customer Requirements:

- Gather and analyze customer needs to recommend appropriate solutions.

- Answer product-related questions clearly and confidently.

4. Sales Presentations:

- Conduct online product demos or presentations.

- Highlight key benefits and value propositions of offerings.

5. Follow-ups & Pipeline Management:

- Maintain regular follow-ups with interested leads.

- Keep track of leads, opportunities, and interactions using CRM tools.

6. Negotiation & Deal Closure:

- Negotiate pricing, terms, and packages.

- Close sales and ensure smooth handover to onboarding or support teams.

7. Achieving Sales Targets:

- Meet or exceed assigned monthly/quarterly sales quotas.

- Report on daily, weekly, and monthly performance.

8. CRM & Documentation:

- Update customer information and deal status in CRM (e.g., Salesforce, Zoho, HubSpot).

- Document all sales activities and customer interactions.

9. Cross-functional Collaboration

- Coordinate with marketing teams for lead nurturing and campaign feedback.

- Work with customer support and operations for client onboarding and retention.

10. Market & Product Knowledge:

- Stay updated on product features, industry trends, and competitor offerings.

- Use insights to improve sales pitches and customer engagement.

Ashika Kumari
7457911134