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185 HCLTech Jobs

CICS System Engineer

7-12 years

Chennai, Bangalore / Bengaluru, Noida

11 vacancies

CICS System Engineer

HCLTech

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Responsibilities:-

- Adhering to SLAs

- Mentoring / Training Team Members

- Handling tickets / requests

- Perform root cause analysis

- Troubleshooting technical issues

- Defining processes and ensuring that the processes are adhered to

- Oversees and is responsible for successful completion of Installation, configuration and migration

- Ensure maximum uptime according to the SLA

- Understanding of Multi-geo support environment

- Responsible for building / maintaining a test environment

- Responsible for strategizing a backup plan and test plan for failure scenario

- Improves and maintains customer and employee satisfaction

- Suggests new technologies and design changes

- Monitoring and maintaining SLA requirements by the team members

- Planning Backup/Restoration Strategy for 24x7 operation support

- Suggesting patches/upgrades to maintain security level

- Testing / Auditing/processes as required from time to time

- Identify Skill gaps and plan for training / knowledge updating

Skill set Requirements

Mandatory:-

Proven independent and direct capability at building, configuring, and upgrading CICS Transaction Server regions in a production environment.

Proficient with associated product installations, applying maintenance, customizing products, configuring products

Proven problem determination skills demonstrating independence and experience in troubleshooting, researching, and resolving complex issues, showing strong ability to utilize system diagnostics to arrive at problem solutions

Demonstrated strong problem solving skills, including dump reading and use of performance monitors like CA-Sysview.

Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink, SIS, ETR, etc.). Proficient with SMP/E (commands, terminology, problem determination).

Build from scratch as well as clone CICS regions to be used in single, MRO or CICSPlex environments

Use CICSPlex Web-User-Interface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis

Create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc.

Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time, storage & CPU usage, file i/o counts, wait reasons, etc.

Perform upgrade activities required when moving CICS, CPSM or CTG to newer versions or releases

Read and interpret CICS system dumps

Install, customize, maintain 3rd party products such as Compuwares Abed-Aid/CICS, Xpeditor, CAFC, MacKinney Batch to CICS, etc.

Participate in annual Disaster Recovery exercise activities: attending meetings, making CICS resource definition changes, monitoring network swing traffic, etc

Good to Have:-

Research and apply fixes to CICS, CPSM and CTG

Experienced in independently and directly managing projects of mid and high-level complexity

IBM Assembler language familiarity, to be able to look at code and dumps and also to work with Exits

Soft Skills/Other skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Good working knowledge of MS OFFICE (Including MS Project and Visio)

- Should have a great customer handling skills

- Able to handle unforeseen situations

- High level of acceptance

- Can drive HCL’s value and its methodology

- Worked on Production systems

- Datacenter understanding

- Experience with Database Migration, Installation, Upgrades and Patching

- Knowledge of Data warehousing and Other Technologies(RDBMS)

- Desirable to have experience in Federation set up

- Storage Management Techniques

- Experience on Sun / VERITAS / TSA cluster

Years of Experience

Total : Above 7 to 9 Years of experience

Relevant : Minimum of 7 yrs in CICS L3 support


Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

HCLTech Interview Questions & Tips

Prepare for HCLTech System Engineer roles with real interview advice

Top HCLTech System Engineer Interview Questions

Q1. Swap two number with and without temporary variable
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Q2. How to troubleshoot performance related error
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Q3. How to troubleshoot DB errors
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What people at HCLTech are saying

What HCLTech employees are saying about work life

based on 32.8k employees
69%
80%
68%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
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HCLTech Benefits

Submitted by Company
A diverse, international culture that values your whole self
An employment that you can trust in
Career opportunities on your terms
Enriching job experiences
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Free Transport +6 more
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HCLTech Chennai Office Locations

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Chennai Office
'73-74, South Phase, Ambattur Industrial Estate, Ambattur' Chennai
' Tamil Nadu 600058'
Chennai Office
'4/293, Arihant Technopolis,, Old Mahabalipuram Road, Kandancavadi' Chennai
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