Branch Manager

HDB Financial Services Ltd.
Urgent Hiring - Branch Manager-Lending
Location - Hoshiarpur

Job Role :-
*Profitability Management Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes.
*Portfolio quality management - through superior underwriting, working closely with collections .
*Cost management managing all branch operating costs including cost of acquisition, operations etc.
*People management – Motivating team, handling HR & administration function of the branch.
*Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues.

Key Responsibilities:-
*Achieve contributed value targets set for the branch.
*Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds. *Provide superior customer experience
*Manage TAT’s on credit & processing
*Minimize pre & post disbursal discrepancies Monitoring Performance *Monitoring Branch performance in terms of key drivers i.e.
*Contributed Value….Volumes / Profitability / Expenses / Losses
*Monitor individual performance of each employee, continuously work to maximize productivity People Management
*Motivate and develop branch team
*Drive branch team to excel.
*Manage and mentor the team and keep attrition of branch staff low *Conduct regular meeting with branch staff
*Provide open and honest feedback and ask for feedback.

Mandatory skills :-
*6-8 Years experience, with at least 4 years in Secured/Unsecured.
*Ability to plan & execute .
*Strong inter-personal skills and leadership ability,
*Ability to create professional work culture that encourages enthusiasm and team spirit.
*Ability to manage and implement change by taking complete ownership.

Regards

Rupali

9354966985