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HDFC Bank

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4.0

based on 34.3k Reviews

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170 HDFC Bank Jobs

Imperia Relationship Manager - Virtual Banking

5-9 years

₹ 4 - 7L/yr

Kolkata

20 vacancies

Imperia Relationship Manager - Virtual Banking

HDFC Bank

posted 24d ago

Job Role Insights

6 Days Working·Fixed timing·Day Shift

Job Description

Role & responsibilities

  • To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
  • To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
  • Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.

So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.


Job responsibilities Customer Engagement Achievement of portfolio parameters Sales Interaction Quality Audit and Service Quality MIS Reporting


Preferred candidate profile Min 5 years of experience into sales and services and preferably HNI clients handling


Perks and benefits Quarterly lucrative incentives


Employment Type: Full Time, Permanent

Functional Areas: Customer Service & Operations

Read full job description

People are getting interviews at HDFC Bank through

(based on 1.3k HDFC Bank interviews)
Referral
Job Portal
Walkin
Company Website
Campus Placement
Recruitment Consultant
26%
22%
16%
9%
8%
4%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

HDFC Bank Interview Questions and Tips

Prepare for Imperia Relationship Manager jobs at HDFC Bank with interviews advice from real interviews

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What people at HDFC Bank are saying

3.7
Rating based on 73 Imperia Relationship Manager reviews

Likes

Overall Good

Dislikes

Appraisal and rating

Read 73 reviews

Imperia Relationship Manager salary at HDFC Bank

reported by 365 employees with 7-15 years exp.

Average annual salary

12.2 Lakhs
₹5 L/yr - ₹18.5 L/yr
11% more than the average Imperia Relationship Manager Salary in India
View more details

What HDFC Bank employees are saying about work life

based on 34.4k employees
59%
44%
55%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

HDFC Bank Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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