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87 Hilton Jobs

Senior Sales Manager-HGI

8-8 years

Jabalpur

1 vacancy

Senior Sales Manager-HGI

Hilton

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

The Senior Sales Manager assists the Commercial Manager in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.
 
What will I be doing
As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards:
Complete the relevant Hilton University courses promptly and pass the tests.
Be familiar with hotel product knowledge and related activities.
Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
Complete sales targets and related tasks set by the hotel.
Develop sales plans and obtain approval from the Commercial Manager, maintaining and developing customers in the region or industry according to the plan.
Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
Produce quotations efficiently, send contracts to customers and follow-up promptly.
Show clients around the hotel.
Operate the hotel reservation system to book rooms, banquet venues, etc.
Send the team s work order promptly and ensure that the relevant departments receive relevant information.
Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.
Recommend other hotel chains within the group to clients.
Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.
Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Manager.
Welcome key customers, team leaders and VIPs to the hotel when they arrive.
Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.
Handle guest feedback or complaints.
Maximize sales at all times and effectively forecast team and banquet revenue.
Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.
Actively participate in the development of marketing plans and collaborate to achieve budgets.
Assist the Commercial Manager to allocate daily work effectively according to the Sales team structure.
Coach the Sales team to always ensure that quality services and products are delivered to customers.
Lead the Sales team to achieve departmental goals.
Chair and attend meetings as needed.
Assist the Commercial Manager in recruiting, selecting and training employees to maintain team vitality and stability.
Conscientiously perform assigned tasks and special tasks.
The department reserves the right to change or supplement the job description if necessary.
 
What are we looking for
A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Hospitality: Volunteer to provide unparalleled hospitality.
Integrity: Do what you should do all the time.
Leadership: Strive to be a leader in both your industry and your community.
Teamwork: Actively promote teamwork spirit in all work.
Ownership: take responsibility for your actions and make decisions.
Now: Operate with urgency and discipline.
College degree.
3 years or above hotel sales and related experience.
Good English reading and writing skills to meet business needs.
Good communication, organization and presentation skills.
Able to work under strong pressure.
Understand local customers and have strong market analysis ability.
Have certain customer resources.
Able to lead by example.

Employment Type: Full Time, Permanent

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People are getting interviews at Hilton through

(based on 10 Hilton interviews)
Campus Placement
Company Website
Job Portal
Referral
30%
20%
20%
10%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at Hilton are saying

3.0
 Rating based on 1 Senior Sales Manager review

Likes

Leadership within the hotel is approachable. Good colleagues

Dislikes

Zero training and development Very conservative with promotions No personal development plans Very bad with transfers nationally or internationally Too Much politics on small matters Big time favouritism. Bad hiring speed No plan or strategy within the organisation

Read 1 review

Senior Sales Manager salary at Hilton

reported by 2 employees with 8 years exp.
₹8.2 L/yr - ₹10.4 L/yr
9% less than the average Senior Sales Manager Salary in India
View more details

What Hilton employees are saying about work life

based on 492 employees
68%
50%
44%
90%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Hilton Benefits

Cafeteria
Free Food
Job Training
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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