Hindustan Coca Cola Beverages - Manager - Business Excellence (2-3 yrs)

Why Join HCCB?

Welcome to the world of HCCB!

We are a story of SOUL and SCALE, HEAD and HEART, STEEL and TECHNOLOGY, PEOPLE and COMMUNITY. Our operations started in 1997 with the simple aim of making beverages for the India of the 21st century. Two decades later, we are one of India's top FMCG companies. Only because fellow Indians, who have faith in the quality and purity of our products, pick our beverages, 439 times per second. Our 15 factories, spread across India, manufacture the beverages that India wants. And if it is about India, we better make the best. With stringent processes, world-class machines, state-of-the-art equipment, and the best packaging materials, we make 68 different beverage products in multiple categories. In doing so, we strive to leave things better than we first inherited. Be it by skewing our energy sourcing towards renewable and clean energy, or collaborating with the local communities, to make their lives better.

We are HCCB, we are Inspired by India.

To read more about us on www.hccb.in or follow our social media handles.

Job Description:

Objective:

- The role would be responsible for Identifying & Implementing Process Improvement and Automation initiatives for HCCB's Business/Operational functions.

Title : Manager - Business Excellence

Function : Digital Business Partnering

Work Location : Bengaluru

Job Responsibilities:

- E2E Process Mapping: Working closely with teams for gathering business requirements, functional/process design and analyze business processes.

- Proactively Identifying, prioritizing process improvement/Automation opportunities, managing the projects pipeline and propose a strategy for process transformation (People/Process/Technology)

- Suggest Process Standardization ideas and work with the solutions team to build the ideal process roadmap or automated solution design (using technologies such as RPA, Power Apps, Intelligent OCR, etc.).

- Identify & develop project management methodology, best practices, standards, policies, procedures, developing lessons and creating database.

- Monitoring project timelines, budgets, risk and the inter dependencies among projects followed by tracking of benefits achieved.

- Setting up targets, SOP & SLAs and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets basis the nature of the project.

- Liaise with the internal controls team to build process specific compliance & control

- Work on building the process maturity Matrix and benchmarking the process KPIs against Best-in-Class industry standards

- Develop a detailed As-Is process Design and To-Be state design with FMEA.

- Data driven approach to arrive at number of resources required in a process, Cost to server to manage business process, multiple activities, parallel queues etc.

- Coordinate overall project among multiple stakeholders and 3rd party vendor. Setup governance to provide timely status updates.

- Enable measurable, repeatable, and predictable operation by driving business excellence practices

- Experience in developing operational process & technologies to drive operational excellence through best in class change management practices.

Supervises:

Direct Reports: N/A

Geographical Scope: Pan India

Reports To: National Manager - Business Excellence

Key Customers:

Internal Customers: Support Centre/IT and Factory users

External Customers: N/A

Job Requirements:

- Qualifications: BBA/B.Com/BE/B.Tech with experience in working in Business transformation teams

Skills & Experience:

- Should have extensive work experience in Finance and Supply chain domain

- Good understanding of Robotic Process Automation Tools (UiPath & Microsoft PowerApps Preferred) & Hyper automations.

- Proven track record of taking ownership and delivering results on complex problems

- Demonstrated abilities to build quantitative reporting and dashboards for problem solving

- Good analytical & Statistical skills - Advanced Excel + Power BI (Good to have)

- Demonstrated ability to deliver both strategic & tactical results across diverse culture from inception to completion

- Excellent stakeholder management ability especially senior management.

- Excellent Requirement gathering Skills - Must be able to document the business requirement & Process Design documents (E2E process Mapping)

- Strong experience in owning program strategy and end to end delivery of continuous improvement program

- 2+ years' experience leading project delivery for large, cross functional projects in the area of continuous projects vs. consulting on technology solutions.

- Agile Methodologies

- Project Management & collaboration tools

- Six Sigma Black Belt (Preferred)

- Process Mapping & Task mining

- Travel: 10%

Our Growth Culture:

Curious:

Keep seeking, never settle. Staying curious about what is outside, and two steps ahead inspires us to challenge the status quo. Having the courage to look and leap is the way we grow. Because asking "what if?" pushes us to the next level as people and as a company.

Empowered:

Make it happen. True empowerment is the result of taking responsibility. This means giving yourself permission to see it, say it and do it, and owning the outcomes. Because we move forward faster when we all act.

Version 1.0, 2.0, 3.0:

Push for progress, not perfection. There are very few overnight successes. Greatness is borne of many little victories (and failures). Share v 1.0, test it, and make it better. Then create the next version. Because the moment we think something is perfect, it will be obsolete.

Inclusive:

Include, value, and trust each other. We are smart alone but together we are genius. This means being inclusive, giving the benefit of the doubt and being responsible for each other. Because, for our company to thrive for the next 100+ years, smart isn't enough. We need genius.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.