Manager - Card Operations/Credit Cards (5-7 yrs)

Manager Card Operations// Domestic Banking.

Location :Mumbai (Goregaon West)Preferred Industry type BFSI ( preference would be given to credit card background )Manager Position UPTO 16 LPA (Fixed CTC, other benefits & Variables will be as per Company policy).

Role & responsibilities:

- To process & keep control on daily BAU with no gaps.

- Ensuring financial transactions are processed under maker checker concept within set timelines.

- Technology enhancement and process automation.

- Meetings with external stakeholders such as bureaus, insurance company, broker, etc. , payment processing vendors, NPCI, related to BAU (event based).

- Handling Audit and compliance and fulfilling the requirements.

- Scheduled MIS reporting to Management/ Bank/ Regulators.

- Maintaining key information / data / details pertaining to business.

- Coordination with the various teams within/outside the department.

- Handling outsourced team / job allocation and ensuring the completion of allocated job.

- Keep watch on market informatics and strive for betterment of customer service.

- Experience with system/process/policy enhancements.
Preferred candidate profile:

- Strong analytical and decision-making skills.

Customer Orientation:

- Communication and Team building skills.

- Flexibility in hours of operation.

- Professional written and verbal communication and Interpersonal skills.

- Ability to communicate well at all levels of the organization.

- Good Communication skills.

- Collaborative and a team player & should be fast learner.

- Knowledge of RBI Regulations.

- Excellent Team leading skills coaching, influencing & energizing.

- Excellent Change management skills.

- High energy and self-starter individual.