Content Management System Administrator - Documentum/DITA (5-8 yrs)

Job Description :

- Resolve user tickets assigned through Service Now ticketing system.

- Assist Tech Writers to complete their task in case of any system issues.

- Engage with IT team and vendor to investigate system issues wherever needed.

- Communicate to Business as needed about system outages and maintenance activities.

- Troubleshoot document conversion and publishing issues in DITA Open Toolkit.

- Generate and share custom reports requested by the stakeholders.

- Develop and document processes to ensure consistent use of the CMS

- Troubleshoot CMS issues and ensure that tools are functioning properly for the team's use

- Work on task-oriented administration details

- Prepare and maintain a schedule for all CMS-related initiatives

- Implement planned activities on time and within budget

- Document project status and content processes, and create tool manuals

Qualifications :

- B.E/B.Tech/MCA with 5 years of experience in IT industry.

- Minimum 3+ years of experience in Documentum/DITA XML Component Content Management System.

- Ability to interface with global teams.

- Must be open to travel when needed.

- B.Tech with 5 years experience

- M.Tech with 3 years experience

- Min 3 years experience in Documentum/DITA XML Component Content Management System

Notice Period : Immediate to 90 days.