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4.7

based on 16.2k Reviews

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58 iEnergizer Jobs

Hiring : BPO Agents in Healthcare

1-5 years

₹ 2 - 3L/yr

Noida

100 vacancies

Hiring : BPO Agents in Healthcare

iEnergizer

posted 1mon ago

Job Role Insights

Flexible timing·Day Shift

Job Description

Only Immediate Joiners may apply


Salary offered : 25000/- CTC


To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.

Minimum Qualification Criteria:-
1. Undergraduate / Graduate
2. Minimum 1 yr experience is must
3. Agent should be flexible to work in 24/7 Environment.

Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process shall be preferred.

4. Computer System and Broadband required at home.

Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Ensure that customers confidential information is properly protected and only used for official purposes.

Required Knowledge and Skills:-
1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.
2. Strong communication skills characterized by excellent writing and speaking skills.
3. Must possess good multi-tasking skills.
4. Should have good negotiation skills and be able to influence people.
5. Ability to use computers efficiently and must learn how to use new software/CRM.
6. Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
7. Must have a keen eye for detail and follow instructions.

Contact Details:-
Kiran (HR) : 8448561130

Shivani (HR) : 7505934154

Address Details:
A-37,

Sector-60,

Noida.




Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

People are getting interviews at iEnergizer through

(based on 286 iEnergizer interviews)
Walkin
Referral
Job Portal
Company Website
Recruitment Consultant
58%
17%
15%
2%
1%
7% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Healthcare Interview Questions and Tips

Prepare for Healthcare jobs with interviews advice from real interviews

View all interview questions

What people at iEnergizer are saying

4.0
Rating based on 2 Healthcare reviews

Likes

The company is very big and very good

Dislikes

Some noise

Read 2 reviews

Healthcare salary at iEnergizer

reported by 1 employee

Average annual salary

0.2 Lakhs
₹0.1 L/yr - ₹0.2 L/yr
94% less than the average Healthcare Salary in India
View more details

What iEnergizer employees are saying about work life

based on 16.2k employees
85%
74%
72%
68%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

iEnergizer Benefits

Submitted by Company
Supportive Work Environment
Flexible Shift Hours
Performance Based Bonuses and Incentives
Comprehensive Healthcare Coverage
Submitted by Employees
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home
Gymnasium +6 more
View more benefits

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iEnergizer Noida Office Location

View all
Noida Office
Headquarter
A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301 Noida
201301

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