Support Engineer

Note: If you are having 5-7 years of experience. you have to take the mettl test online and link will be shared to you on your mail before interviews starts.

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

What you will be doing:

• Provides technical and business monitoring & Observability support for users of client Applications.
•  Monitor & Analyze applications to identify performance issues, potential risks, vulnerabilities and security issues.
•  Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
•  Act as a liaison between users, interfacing internal technology groups and vendors.
•  Participate in Custom solution releases, from development, testing and deployment into production.

What you bring:

• 7+ years’ experience and well versed with Unix, SQl and Shell Scripting
• Experience with ServiceNow , Dynatrcae and Splunk is must.
• Good debugging skills and ability to handle operational issues.
• Strong in problem solving, analytical skills, algorithms.
• Familiarity with monitoring and understanding of SLI concept.
  Note: If you are having 5-7 years of experience. you have to take the mettl test online and link will be shared to you on your mail before interviews starts.