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Application Support Engineer
iProPal
posted 5mon ago
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Key skills for the job
Job Description
- Provide L1 support to CBX (Corporate Net Banking) Applications.
- Interacting with HDFC clients through E-mail and tickets using Jira.
- Monitoring Dynatrace Application for health status.
- Actively participate in DR drill deployment activities.
- Analyse Errors, Check and read Error Logs and provide solution, if required Logs share with application vendor or L2 team.
- Generate report from database and share as per user request.
- Taking server restart if Application slowdown.
- Daily application health checks.
- Share and Upload Payment file.
- Sanity test.
- Coordinate with applications vendors.
- Coordinating with Developer (L2) and other teams during Running Application.
- Troubleshooting the issues of Banking App
Employment Type: Full Time, Permanent
Functional Areas: IT Hardware & Telecom
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