Technical Writer (5-9 yrs)

Job Description :

- We are seeking a highly skilled Technical Writer to join our team for a critical banking project focused on payment gateways.

- The ideal candidate will have extensive experience in API documentation and XML.

- DITA, with a strong technical background and the ability to clearly and effectively communicate complex information.

Key Responsibilities :

- Develop, review, and maintain high-quality technical documentation for APIs, including user guides, integration manuals, and system documentation.

- Collaborate with developers, product managers, and other stakeholders to understand and document payment gateway systems and related banking technologies.

- Write and edit technical documents in XML DITA, ensuring accuracy, clarity, and consistency.

- Create clear and concise user documentation, FAQs, and how-to guides for both technical and non-technical users.

- Conduct interviews with subject matter experts to gather detailed information.

- Manage documentation projects, ensuring timely delivery and adherence to quality standards.

- Stay up-to-date with the latest developments in payment gateway technologies and API.

- Documentation best practices.

Required Skills :

- Strong experience in API documentation, particularly in a banking or financial services context.

- Proficiency in XML DITA and other documentation tools.

- Excellent written and verbal communication skills.

- Ability to understand complex technical concepts and translate them into user-friendly documentation.

- Strong attention to detail and the ability to work independently.

- Experience working in agile environments is a plus.

Preferred Qualifications :

- 5+ years of experience in technical writing, with a focus on API documentation.

- Familiarity with payment gateway systems and the banking domain.