IT Executive

Technical Responsibilities Required

• Regularly check system logs, CPU usage, memory usage, and network performance to ensure optimal functioning.
• Identify potential issues before they escalate by analyzing performance data and trends.
• Schedule and manage regular backups to prevent data loss.
• Ensure data integrity by periodically testing restore processes.
• Conduct regular security audits to identify vulnerabilities and ensure compliance with security policies.
• Use monitoring tools to detect and respond to security breaches and threats.
• Provide technical assistance to end-users for hardware, software, and network-related issues.
• Troubleshoot and resolve system problems to minimize downtime.
• Manage O365 user accounts, permissions, and access rights to ensure appropriate access to resources.
• Create, modify, and delete user accounts as needed.
• Set up new hardware, including servers, workstations, and peripheral devices.
• Knowledge on Azure Cloud.
• Install and configure operating systems, applications, and software updates.
• Oversee the functionality of network components such as routers, switches, and firewalls.
• Ensure network file systems are correctly configured and accessible to authorized users.
• Develop and implement backup strategies to safeguard critical data.
• Create and maintain disaster recovery plans to ensure quick recovery from data loss events.
• Install, update, and maintain operating systems across all devices.
• Optimize operating system performance and ensure compatibility with applications.
• Onboard new employees by creating user accounts and assigning necessary permissions.
• Ensure new users have access to the tools and resources required for their roles.
• Manage database servers, ensuring data availability and security.
• Perform database backups, recovery, and regular maintenance tasks.
• Continuously monitor system health and performance using automated tools.
• Address anomalies and performance bottlenecks promptly.
• Maintain network infrastructure to ensure reliable and secure connectivity.
• Troubleshoot and resolve network issues to maintain uptime.
• Regularly update firmware and software to protect against vulnerabilities.
• Test and deploy patches to minimize disruption to users.
• Implement security best practices in system configurations to protect against unauthorized access.
• Regularly review and update configurations to adapt to new security threats.
• Enforce security policies and procedures to safeguard information assets.
• Use security tools and practices to detect, prevent, and respond to security incidents.
• Quickly diagnose and resolve system issues and outages to minimize impact.
• Work with other IT professionals to address complex problems.
• Customize internal systems to meet organizational needs and improve efficiency.
• Ensure systems are integrated and functioning cohesively.
• Maintain comprehensive documentation of system configurations, procedures, and changes.
• Use documentation to ensure continuity and facilitate troubleshooting.
• Create and update KB document processes, procedures, and best practices.
• Ensure documentation is accessible and useful for all team members.
• Perform regular maintenance tasks to keep systems running smoothly.
• Update hardware and software as needed to prevent obsolescence.
• Assist users with password resets to maintain access security.
• Implement password policies to enhance security.
• Plan and execute system upgrades to improve performance and functionality.
• Ensure compatibility and stability during and after upgrades.

Non Technical Responsibilities Required

• Excellent problem solving and analytical skills.
• Ability to communicate effectively with both technical and not technical users via mail and in-person.
• Ability to work independently and as part of a team.
• Strong customer service skills.
• Able to install software installation as per requirement.
• Proactive approach to problem solving.
• Ability to manage multiple tasks and priorities.
• Strong organizational skills and attention to detail.
• Ability to extend working hours when ever is required.