Project Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the “conductor” who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our “one team with the customer” concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve “embedding” with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically. Your future at Kyndryl Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. 

Responsibilities

• Utilize PM profession skills to enhance the level of service and quality of deliverables. Exhibit project leadership in a shared services resource environment

• Ability to collect technical inputs from subject matter experts and create solutions to drive aggressive timelines

• Communicate complex issues to stakeholders with recommendations on the path forward.

• Allocate resources appropriately to meet program needs and minimize resource contention

• Coordinate stakeholder meetings to ensure all parties understand the deliveries and milestones and the resources that are assigned

• Facilitate/manage solution Maturing phase of the project by working with design/solution team

• Develop detailed implementation plans using MS Project or Account specific tool

• Conduct Project Definition Workshops with all the stakeholders and produce the written report - Project Definition Report

• Work with various delivery team to ensure that all relevant teams within Kyndryl and alliance teams/sub-contractors are engaged during implementation

• Close collaboration with the different Cloud teams ("Operations", "Architecture", etc.) and the business IT project teams

• Should be well versed with project management domains: Initiating, planning, executing, controlling and closing

• Lead a project team in delivering a solution to the customer and should have overall performance responsibility for managing scope, cost, schedule, and contractual deliverable, which includes applying techniques for planning, tracking, change control, and risk management

• Manage all project resources and establish an effective communication plan with the project team and the customer and provide day to day direction to the project team and regular project status to the customer

• Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project

Required Professional and Technical Expertise:

• Minimum 10+years of overall experience in IT industry with 5+ years of proven delivery managing increasingly complex projects

• Strong Cloud infrastructure background with Cloud (AWS/Azure/Google/IBM Cloud) migration experience

• Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management

• Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements

• Proven project management skill and an ability to navigate fast paced and rapidly evolving environments, #Knowledge of the PMI Process Groups; Initiating, planning, executing, controlling, and closing. Knowledge of current Project Management methodologies

• Strong working knowledge of project-planning tools like MS Project, MS Excel, MS Power point

• Knowledge of Data Center infrastructure management

• Knowledge of Cloud services delivery strategies and experience with implementations of all types of Cloud Deployment models Public, Private and Hybrid

• Experience in leading project teams across different countries and cultures.

• Proven ability to learn and grasp concepts quickly in a fast-paced environment.

• Effective Client & Stakeholder handling skills

• Excellent interpersonal, communication skills and attention to detail

Preferred Professional and Technical Expertise:

• Project Management Professional certification

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

• Intuitive individual with an ability to manage change and proven time management

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

• Up-to-date technical knowledge by attending educational workshops, reviewing publications

Bachelor’s Degree

Preferred Education:

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.