Operations Manager

About the Role:

The Operations Manager is responsible for overseeing and optimizing the daily operations of the company to ensure efficiency, productivity, and cost-effectiveness. The role involves coordinating with various departments, ensuring smooth workflows, monitoring performance, and driving process improvements to meet organizational goals.

The charter will include of:

• Ability to think quantitatively and qualitatively about business problems and come up with innovative solutions to improve the metrics
• Working cross-functionally with key stakeholders like Business, Sales Ops, Product, Analytics to identify critical business needle movers
• End to end ownership of projects from problem identification to execution at BAU
• Collaborate with cross-functional internal/external partners and customers to identify problems and prioritize between multiple projects
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities

Ideal Persona:

• 2-4 years of experience in operations management or a similar role
• Strong leadership and team management skills.
• Excellent problem-solving abilities and analytical thinking.
• Advanced excel skills. SQL is a plus
• Strong communication, negotiation, and interpersonal skills.
• Excellent organizational and time management skills.