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22 Lyfe Hotels Jobs

Restaurant Hostess

0-2 years

Bhubaneswar

1 vacancy

Restaurant Hostess

Lyfe Hotels

posted 2mon ago

Job Description

Key Responsibilities:
1. Guest Reception:
  • Welcome and greet guests upon their arrival, providing a friendly and professional demeanor.
  • Manage reservations and allocate tables, taking into consideration guest preferences and the flow of service.
  • Escort guests to their tables, presenting menus, and ensuring they are comfortable.
2. Reservation Management:
  • Answer phone calls, respond to emails, and manage reservations effectively.
  • Keep an organized record of reservations, special requests, and guest preferences.
  • Communicate reservation details to the restaurant team to ensure smooth service.
3. Guest Assistance:
  • Assist guests with inquiries, dietary restrictions, and special requests.
  • Offer information about the restaurants menu, daily specials, and promotions.
  • Notify servers of any special guest needs or requests.
4. Restaurant Coordination:
  • Collaborate with the Restaurant Manager/F&B Manager and servers to manage the flow of guests and optimize table turnover.
  • Ensure the restaurant is set up to meet service standards, including table settings and cleanliness.
  • Assist in maintaining inventory of essential supplies such as menus and reservation books.
5. Guest Farewell:
  • Bid farewell to guests as they leave, expressing gratitude for their visit.
  • Collect feedback on guest experiences and report any issues to management.
  • Handle guest billing and payment as required.
6. Health and Safety:
  • Ensure compliance with health and safety regulations, including social distancing and sanitation protocols.
  • Maintain cleanliness and organization at the host/hostess station.
Qualifications:
  • High school diploma or equivalent required; hospitality or related field preferred.
  • Previous experience in a similar role preferred but not mandatory.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to remain calm and professional in high-pressure situations.
  • Proficiency in reservation management software and basic computer applications.
  • Customer-focused with a positive and welcoming attitude.
  • Ability to work flexible shifts, including weekends and holidays.
If you are a hospitality professional with supervisory experience and a commitment to exceptional service, we invite you to apply for this exciting opportunity.
Thank you for submitting your application! We will get back to you shortly.

Employment Type: Full Time, Permanent

Read full job description

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