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14 MAKS Group Jobs

Trainee Technician - Service

0-1 years

Pune

1 vacancy

Trainee Technician - Service

MAKS Group

posted 2mon ago

Job Role Insights

Job Description

  1. Responsibility Authority:
  • Go through Job Cards given by Advisor
  • Check points: Speedometer, Break Settings, Time Belt, Cord etc.
  • Handling Major / Minor both repair work
  • Tagging Process
  • Focus on Productivity
  • Reduce repair work time period
  • Final Road test for Quality Controller
  • Forwarded to Advisor for further Vehicle Delivery Process
  • Attend break-down for Pick up Drop
  • Support in Sales Event, To Educate the CX resolving minor issues over there
  • To maintain data of CX while visiting at the time of Grid Charging Point in Sales Outlets
  • To Understand New SOP s Of ATHER with Team
  • Attend the complaint at the CX doorstep if required
2. Maintaining Good Relationship with customers:
  • Customer repair concern sort out on priority
  • Vehicle Delivery in Time
  • Zero repeat repair
3. Adherence to SOP:
  • Customer Satisfaction
  • Improvement in Technical Efficiency
  • Effective Productivity Process
  • Target Achievement

Employment Type: Full Time, Permanent

Read full job description

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