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106 Marriott International Jobs

Guest Service Associate - Housekeeping

0-2 years

Chennai

1 vacancy

Guest Service Associate - Housekeeping

Marriott International

posted 2mon ago

Job Description

Respond promptly to requests from guests and other departments.

  • Fill cart with supplies and transport cart to assigned area.
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
  • Replace guest amenities and supplies in rooms.
  • Replace dirty linens and terry with clean items.
  • Make beds and fold terry.
  • Clean bathrooms.
  • Remove trash, dirty linen, and room service items.
  • Check that all appliances are present in the room and in working order.
  • Straighten desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway).
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATION

    Education: No high school diploma or G. E. D. equivalent.

  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience. License or Certification: None


  • Employment Type: Full Time, Permanent

    Functional Areas: Hospitality

    Read full job description

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    What people at Marriott International are saying

    3.6
     Rating based on 48 Guest Service Associate reviews

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    Guest Service Associate salary at Marriott International

    reported by 186 employees
    ₹1 L/yr - ₹4 L/yr
    At par with the average Guest Service Associate Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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