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273 Marriott International Jobs

Front Office Executive - (Pre-Opening)

0-2 years

Chennai

1 vacancy

Front Office Executive - (Pre-Opening)

Marriott International

posted 1mon ago

Job Description

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.

  • Set up accurate accounts for each guest according to their requirements.
  • Enter Marriott Rewards information.
  • Ensure rates match market codes, document exceptions.
  • Secure payment prior to issuing room key, verify/adjust billing.
  • Compile and review daily reports/logs/contingency lists.
  • Complete cashier and closing reports.
  • Supply guests with directions and property information.
  • Accommodate guest requests, contacting appropriate staff if necessary.
  • Follow up to ensure requests have been met.
  • Process all payment types, vouchers, paid-outs, and charges.
  • Balance and drop receipts.
  • Count and secure bank at beginning and end of shift.
  • Obtain manual authorizations and follow all Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards.
  • Enter and locate information using computers/POS systems.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None


  • Employment Type: Full Time, Permanent

    Functional Areas: Front Office & Admin

    Read full job description

    People are getting interviews at Marriott International through

    (based on 51 Marriott International interviews)
    Company Website
    Job Portal
    Referral
    Campus Placement
    Walkin
    36%
    22%
    16%
    8%
    4%
    14% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    Front Office Executive Interview Questions and Tips

    Prepare for Front Office Executive jobs with interviews advice from real interviews

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    What people at Marriott International are saying

    4.6
    Rating based on 6 Front Office Executive reviews

    Likes

    nil

    Dislikes

    nil hai bhai aaur kya chaiye

    Read 6 reviews

    Front Office Executive salary at Marriott International

    reported by 88 employees with 1-5 years exp.

    Average annual salary

    3 Lakhs
    ₹1.5 L/yr - ₹4.2 L/yr
    14% more than the average Front Office Executive Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    67%
    53%
    45%
    87%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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