Agency Development Manager

Role & responsibilities

Agent Recruitment

Develop various sources of agent hiring & build a team of agent & agent pipe line.

Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring

Conduct Career Seminar of prospects

Follow agent hiring mechanism & other hiring norms

Agent Development

Ensure product knowledge by MLI ways of training Field demonstration (FODs)

Development of agent prospecting habits, calling habits and work habits.

Work with agent on planning and reviewing of activities and goals.

Identify the training needs of the agent and work with Trainers to improve the same

Meet Business Targets

Achievement of monthly, quarterly & yearly business plans.

Improve agent productivity & persistency by regular PRP/IID/GID etc…

Ensure companies product mix sales ratio and adhere to the business norms.

Maintain agent pro activity as per business plan

Customer Centricity

Be MLI brand ambassador & a customer champion

Follow MLI sales practice to develop deep customer loyalty

Hold periodical customer meet to understand customer pulse & need

Ensure customer queries are responded to satisfactorily as per MLI standard.